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About us?

Get to know Melissa Dillon and the Insurance Exam Queen Team.

head and shoulder portrait of short heaired Melissa wearing a strappy top and feather earings
Melissa Dillon – Insurance Exam Queen

The Journey to becoming the Greatest of all Times (GOAT) in Insurance Exam prep.

Founder & Chief Executive Officer

In 2017 I sold everything that didn’t fit in my car and lived in a friends living room instead of an apartment as I worked towards something different – it enough for the universe to expand what I envisioned and I landed (what I thought at the time) my dream job.

I became the most requested insurance instructor nationwide by insurers, like United Health Care, and secured the highest pass rates in the shortest time with my proven teaching methods, flying all around the country, staying at beautiful hotels and eating fancy food that the Insurance Exam Queen was born and my knowing what’s possible expanded.

I started my business and as the Insurance Exam Queen I have now have helped thousands of people pass their insurance exam using my teaching methods and offering the same level of support that huge insurers would pay thousands of dollars for!

The icing on my ‘cake of life’ is my incredible partner and the birth of our beautiful baby girl in 2023. 

Meet The Insurance Exam Queen Team

Our world-wide team of talented individuals

Randi Lockhart

Randi Lockhart

Chief Operating Officer

More about Randi

Randi, married with 3 children has worked alongside Melissa since 2018 and her super-powers are now running Operations of The Insurance Exam Queen.

From insurance instructor to managing instructors for 6 years Randi brings 15 years of experience to the table. Insurance Licensed in L&H, P&C and Securities Licensed 6 & 63.

Kayla Hall

Kayla Hall

Website & Marketing

More about Chaela

Our tech guru is based in London (UK) where she lives with her 3 cats, O’Sirus, Charlie Brown and Neon.

She is an experienced web designer and online tech integrator with emphasis on user experience. Her job is to ensure the site is looking great and is clear and easy to use for our students as well as looking after our CRM system.

Peter Lemieux

Peter Lemieux

Life & Health Instructor

More about Peter

Peter, married with 5 grown children and 20 grandchildren, is used to breaking down information in a way that sticks for all.

Peter has over 40 years experience in the field and is licensed with most major insurance carriers. He trains very similar to Melissa and we are lucky to have him on board as an instructor.

Shiela Mortera

Shiela Mortera

Graphic Designer

More about Shiela

Shiela is a happy wife and a first time mom of an energetic baby girl. Shiela first assisted us as a VA but we soon discovered her passion for designing.

She is now behind all the visually appealing presentations, documents and posters, upholding the IEQ brand and convey the  insurance concepts effectively as well as our social media graphic content.

Angela Bryant

Angela Bryant

P&C / Adjuster Instructor & Tutor

More about Angela

Angela became the Ultimate Study Buddy, then Instructor, after a P&C Game Night and has helped students to retain the information in everyday language since.

Angela has over 25 years of exam experience, including 7 in insurance. Her way of breaking down complex concepts is something I truly appreciate.

Shari Potter

Shari Potter

Customer Support

More about Shari

Shari is a happily married musician, mystic, and mother of 3 (with one on the way!) Shari has over 10 years experience in different forms of customer Service. So of course we wanted her to work with us

She is happy to help support and encourage students, taking care of enrollments, renewals, and providing email support for IEQ.

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